Frequently Asked Questions

Are property viewings accompanied?

Yes. Viewings are accompanied as standard, giving prospective buyers the opportunity to ask questions and explore the property properly while ensuring every viewing is handled professionally.

Are floor plans included in the marketing?

Yes. Professional floor plans are included as standard at no extra cost, helping buyers understand the layout, flow and proportions of your property before they arrange a viewing.

Is professional photography included when I sell my home?

Yes. Professional photography is included as standard at no extra cost, helping to present your property at its best and make a strong first impression with buyers online. Floor plans are also included to give buyers a clear understanding of the layout before they arrange a viewing.

Where will my property be advertised?

Your property will be marketed on leading property portals including Rightmove and Zoopla, helping it reach buyers who are actively searching in Eastbourne and the surrounding area. Your listing will also be carefully presented with professional photography, floor plans and detailed property information to help it stand out online.

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How do I choose the right estate agent?

Look beyond the valuation figure and fee. Consider the agent's knowledge of the local market, quality of photography and marketing, communication, sales strategy and how they intend to position your property. You should feel confident that the advice you're receiving is realistic and backed by evidence.

Is now a good time to sell my property?

The right time to sell depends as much on your circumstances as it does on the wider market. Buyer demand, the number of competing homes for sale, mortgage conditions and pricing all affect how quickly a property may sell. A local valuation can give you a clearer picture of current demand for your particular type of home.

What's the difference between exchange and completion?

Exchange of contracts is the point at which the agreement to buy and sell becomes legally binding. Completion happens afterwards, when the remaining purchase money is transferred and ownership of the property officially changes hands. This is normally the day the buyer receives the keys.

What is a property chain?

A property chain occurs when several property transactions depend on one another. For example, your buyer may need to sell their home before purchasing yours, while you may be buying from another seller. If one transaction is delayed or falls through, it can affect the other sales within the chain.

What does 'under offer' mean?

Under offer normally means that the seller has accepted an offer but contracts have not yet been exchanged. At this stage the transaction is progressing through surveys, mortgage arrangements and conveyancing, but the sale is not yet legally binding.

How much should I offer on a property?

There is no fixed percentage you should offer below the asking price. Consider comparable sold prices, the property's condition, how long it has been available and the level of interest from other buyers. Your own budget should ultimately determine your maximum rather than focusing solely on the advertised asking pric

What should I look for when viewing a house?

Look beyond furniture and decoration. Consider the condition of the roof, windows, walls, heating system and plumbing, as well as room sizes, storage, natural light, parking and outside space. It is also worth exploring the surrounding area and thinking about how the property will work for you day to day.

What should I do before viewing houses?

It helps to understand your budget first. If you require a mortgage, getting an Agreement in Principle can give you a clearer idea of what you may be able to borrow. Think about your essential requirements, preferred locations and what you are willing to compromise on before starting your search.

What happens after I accept an offer on my house?

Once an offer is accepted, solicitors or conveyancers begin the legal process. The buyer will usually arrange their mortgage, searches and survey while both sides work through enquiries and contracts. The sale does not become legally binding in England until contracts have been exchanged, after which a completion date is agreed.

Should I put my house on the market before I start looking for another property?

For many sellers, getting their own property onto the market first can be beneficial. Sellers of the property you want to buy may take your offer more seriously if your own home is already under offer. However, everyone's circumstances are different, so it is worth planning your sale and purchase together before making a decision.

Is it better to sell my house before buying another?

There is no single right approach. Having a buyer lined up can put you in a stronger position when making an offer on your next property, but it can also create pressure to find somewhere to move to. Your finances, the local market and the length of the potential chain should all be considered before deciding what works best for you.

Why isn't my house selling?

Price is one of the biggest factors, but it is not the only one. Presentation, photography, property description, market exposure, viewing feedback and local demand can all affect interest. If a property has been on the market for some time, the marketing strategy and asking price should be reviewed using the feedback and data available.

How long does it take to sell a house?

There is no set timeframe. Finding a buyer may take anything from days to several months depending on the property, asking price and market conditions. The legal process then begins once an offer is accepted. As a broad national benchmark, the complete selling process can take several months, particularly where there is a property chain

Can I sell my house if I still have a mortgage?

Yes. Most homeowners sell while they still have a mortgage. Your solicitor will normally arrange for the outstanding mortgage balance to be repaid from the sale proceeds on completion. Before marketing your home, it is useful to check your outstanding balance and whether your mortgage has any early repayment or transfer charges.

What costs should I budget for when selling a house?

Typical selling costs can include estate agency fees, solicitor or conveyancer fees, removals, an EPC where a new one is required and any mortgage repayment or transfer charges. Some sellers may also face leasehold-related charges or Capital Gains Tax depending on the property and their circumstances.

What documents do I need when selling my house?

You may need documents including your title information, Energy Performance Certificate, planning permissions, building regulation certificates, guarantees and warranties, information about extensions or alterations and certificates for replacement windows or other works. Having these ready early can help prevent unnecessary delays later in the sale.

Do I need an EPC to sell my house?

In most cases, yes. A valid Energy Performance Certificate should be available when a property is marketed for sale. EPCs are generally valid for 10 years, so you may already have one in place. There are some exemptions, so it is worth checking your property's current certificate before arranging a new one.

Do I need to renovate my house before selling it?

Not usually. Buyers will often prefer a well-maintained, clean and properly presented home over one where large amounts have been spent on improvements they may later change themselves. Fixing obvious defects and improving presentation can help, but major renovation work should generally be considered on a property-by-property basis.

What should I do before putting my house on the market?

Start by dealing with obvious repairs, decluttering and making the property feel clean, bright and well maintained. It is also worth gathering important paperwork such as guarantees, planning documents and certificates for work you have carried out. You do not necessarily need to redecorate or renovate extensively before selling, so seek advice before spending money on major improvements.

Should I get more than one valuation before selling my house?

It can be useful to hear more than one opinion, but the highest valuation is not necessarily the best one. Look at how the valuation has been reached, which comparable properties support it and how the agent intends to achieve that price. A realistic asking price and a strong marketing strategy are often more important than simply choosing the highest figure.

What does an estate agent look at when valuing a house?

An estate agent will usually consider the property's location, size, condition, layout, features and any improvements or extensions, as well as recent sales of comparable homes nearby. Current market conditions and demand for that particular type of property will also help determine a realistic asking price.

How do I know how much my house is worth?

A property’s value is influenced by more than its size and number of bedrooms. Location, condition, recent comparable sales, improvements to the property and current buyer demand all play a part. An in-person valuation allows these factors to be considered alongside what similar homes are actually achieving in the local market.

Book a free house valuation >

Selling Your Property

Are property viewings accompanied?

Yes. Viewings are accompanied as standard, giving prospective buyers the opportunity to ask questions and explore the property properly while ensuring every viewing is handled professionally.

Are floor plans included in the marketing?

Yes. Professional floor plans are included as standard at no extra cost, helping buyers understand the layout, flow and proportions of your property before they arrange a viewing.

Is professional photography included when I sell my home?

Yes. Professional photography is included as standard at no extra cost, helping to present your property at its best and make a strong first impression with buyers online. Floor plans are also included to give buyers a clear understanding of the layout before they arrange a viewing.

Where will my property be advertised?

Your property will be marketed on leading property portals including Rightmove and Zoopla, helping it reach buyers who are actively searching in Eastbourne and the surrounding area. Your listing will also be carefully presented with professional photography, floor plans and detailed property information to help it stand out online.

‍

How do I choose the right estate agent?

Look beyond the valuation figure and fee. Consider the agent's knowledge of the local market, quality of photography and marketing, communication, sales strategy and how they intend to position your property. You should feel confident that the advice you're receiving is realistic and backed by evidence.

Is now a good time to sell my property?

The right time to sell depends as much on your circumstances as it does on the wider market. Buyer demand, the number of competing homes for sale, mortgage conditions and pricing all affect how quickly a property may sell. A local valuation can give you a clearer picture of current demand for your particular type of home.

What happens after I accept an offer on my house?

Once an offer is accepted, solicitors or conveyancers begin the legal process. The buyer will usually arrange their mortgage, searches and survey while both sides work through enquiries and contracts. The sale does not become legally binding in England until contracts have been exchanged, after which a completion date is agreed.

Should I put my house on the market before I start looking for another property?

For many sellers, getting their own property onto the market first can be beneficial. Sellers of the property you want to buy may take your offer more seriously if your own home is already under offer. However, everyone's circumstances are different, so it is worth planning your sale and purchase together before making a decision.

Is it better to sell my house before buying another?

There is no single right approach. Having a buyer lined up can put you in a stronger position when making an offer on your next property, but it can also create pressure to find somewhere to move to. Your finances, the local market and the length of the potential chain should all be considered before deciding what works best for you.

Why isn't my house selling?

Price is one of the biggest factors, but it is not the only one. Presentation, photography, property description, market exposure, viewing feedback and local demand can all affect interest. If a property has been on the market for some time, the marketing strategy and asking price should be reviewed using the feedback and data available.

How long does it take to sell a house?

There is no set timeframe. Finding a buyer may take anything from days to several months depending on the property, asking price and market conditions. The legal process then begins once an offer is accepted. As a broad national benchmark, the complete selling process can take several months, particularly where there is a property chain

Can I sell my house if I still have a mortgage?

Yes. Most homeowners sell while they still have a mortgage. Your solicitor will normally arrange for the outstanding mortgage balance to be repaid from the sale proceeds on completion. Before marketing your home, it is useful to check your outstanding balance and whether your mortgage has any early repayment or transfer charges.

What costs should I budget for when selling a house?

Typical selling costs can include estate agency fees, solicitor or conveyancer fees, removals, an EPC where a new one is required and any mortgage repayment or transfer charges. Some sellers may also face leasehold-related charges or Capital Gains Tax depending on the property and their circumstances.

What documents do I need when selling my house?

You may need documents including your title information, Energy Performance Certificate, planning permissions, building regulation certificates, guarantees and warranties, information about extensions or alterations and certificates for replacement windows or other works. Having these ready early can help prevent unnecessary delays later in the sale.

Do I need an EPC to sell my house?

In most cases, yes. A valid Energy Performance Certificate should be available when a property is marketed for sale. EPCs are generally valid for 10 years, so you may already have one in place. There are some exemptions, so it is worth checking your property's current certificate before arranging a new one.

Do I need to renovate my house before selling it?

Not usually. Buyers will often prefer a well-maintained, clean and properly presented home over one where large amounts have been spent on improvements they may later change themselves. Fixing obvious defects and improving presentation can help, but major renovation work should generally be considered on a property-by-property basis.

What should I do before putting my house on the market?

Start by dealing with obvious repairs, decluttering and making the property feel clean, bright and well maintained. It is also worth gathering important paperwork such as guarantees, planning documents and certificates for work you have carried out. You do not necessarily need to redecorate or renovate extensively before selling, so seek advice before spending money on major improvements.

Buying a Property

How do I choose the right estate agent?

Look beyond the valuation figure and fee. Consider the agent's knowledge of the local market, quality of photography and marketing, communication, sales strategy and how they intend to position your property. You should feel confident that the advice you're receiving is realistic and backed by evidence.

Is now a good time to sell my property?

The right time to sell depends as much on your circumstances as it does on the wider market. Buyer demand, the number of competing homes for sale, mortgage conditions and pricing all affect how quickly a property may sell. A local valuation can give you a clearer picture of current demand for your particular type of home.

What does 'under offer' mean?

Under offer normally means that the seller has accepted an offer but contracts have not yet been exchanged. At this stage the transaction is progressing through surveys, mortgage arrangements and conveyancing, but the sale is not yet legally binding.

How much should I offer on a property?

There is no fixed percentage you should offer below the asking price. Consider comparable sold prices, the property's condition, how long it has been available and the level of interest from other buyers. Your own budget should ultimately determine your maximum rather than focusing solely on the advertised asking pric

What should I look for when viewing a house?

Look beyond furniture and decoration. Consider the condition of the roof, windows, walls, heating system and plumbing, as well as room sizes, storage, natural light, parking and outside space. It is also worth exploring the surrounding area and thinking about how the property will work for you day to day.

What should I do before viewing houses?

It helps to understand your budget first. If you require a mortgage, getting an Agreement in Principle can give you a clearer idea of what you may be able to borrow. Think about your essential requirements, preferred locations and what you are willing to compromise on before starting your search.

Valuations & Pricing

Should I get more than one valuation before selling my house?

It can be useful to hear more than one opinion, but the highest valuation is not necessarily the best one. Look at how the valuation has been reached, which comparable properties support it and how the agent intends to achieve that price. A realistic asking price and a strong marketing strategy are often more important than simply choosing the highest figure.

What does an estate agent look at when valuing a house?

An estate agent will usually consider the property's location, size, condition, layout, features and any improvements or extensions, as well as recent sales of comparable homes nearby. Current market conditions and demand for that particular type of property will also help determine a realistic asking price.

How do I know how much my house is worth?

A property’s value is influenced by more than its size and number of bedrooms. Location, condition, recent comparable sales, improvements to the property and current buyer demand all play a part. An in-person valuation allows these factors to be considered alongside what similar homes are actually achieving in the local market.

Book a free house valuation >

The Moving Process

What's the difference between exchange and completion?

Exchange of contracts is the point at which the agreement to buy and sell becomes legally binding. Completion happens afterwards, when the remaining purchase money is transferred and ownership of the property officially changes hands. This is normally the day the buyer receives the keys.

What is a property chain?

A property chain occurs when several property transactions depend on one another. For example, your buyer may need to sell their home before purchasing yours, while you may be buying from another seller. If one transaction is delayed or falls through, it can affect the other sales within the chain.